Support & Troubleshooting Hub

Help & Knowledge Base

Find answers to common questions about installation, activation keys, device migrations, and file compatibility.

Activation & Keys

Having issues with a key? Ensure it follows QBQO-XXXX-XXXX-XXXX-XXXX and that any previous PC has been deactivated.

Activation Guide

MS Office Formats

Qboqo reads and writes .docx, .xlsx, and .pptx seamlessly without distorting layout styles.

Format Table

Direct Email Help

Reach our technical team directly. Include your Qboqo version (from Help ▸ About) in your message.

support@qboqo.com

Frequently Asked Questions

Select a category or search below for instant answers.

The free trial lasts 30 days from first document creation. All features are 100% unlocked — you can create, edit, save, print, and export documents across Scrib, Tables, Present, Draw, Formula, Database, Notes, Mail, and Connect without watermarks.

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Yes. Qboqo is configured to open and save in Microsoft Office formats (.docx, .xlsx, .pptx) by default, ensuring seamless document exchange with coworkers using Microsoft 365 or Office 2013-2024. It also supports OpenDocument standard formats (.odt, .ods, .odp).

View Format Compatibility Table →

Before Contacting Support — Quick Diagnostic Checklist

1. Check Product Version:Open any app and click Help ▸ About Qboqo to note your build number (e.g. 1.0.0).

2. Firewall for Activation:Ensure your network allows a one-time outbound HTTPS handshake to api.qboqo.com.

3. Check Multi-Device Usage:Remember that one license key activates one physical computer at a time.

4. Feedback Form:You can also submit detailed bug traces and feature requests via our Feedback Form.